F.A.Q
What is Riguez & Co.?
Riguez & Co. is a luxury picnic and event-styling company located in NYC. We offer custom backdrops, rentals, photo-booth services and much more!
Where can I host my event?
We are based in NYC but we service the metro and tri-state areas such as LI, NJ and CT. Any event requested to be held outside of those areas, please send us an email.
How does Riguez and Co. ensure cleanliness of their event spaces?
Riguez and Co. takes the safety and cleanliness of their event spaces very seriously. They follow guidelines from the (CDC) and local health authorities to ensure that all surfaces and high-touch areas (including blankets, pillows, cushion pads) are thoroughly cleaned and disinfected before and after each event. We use EPA-approved disinfectants to clean and disinfect high touch areas, we ensure that all cleaning products are safe for use around food and other sensitive items. Hand sanitizers are provided throughout the event space. If you have any specific concerns or questions about the cleaning products used, please feel free to contact Riguez and Co. for more information.
Is food/beverages included in the packages?
Clients are welcome to bring their own food/drinks. Other than the complimentary hors' d'oeuvres, food is not included in our packages but available upon request. View our add-on section to add more sweets and savory to your menu.
Is alcohol included?
Due to state laws on public alcohol consumptions, if your event is held in public outdoors we are unable to serve alcoholic beverages. However, if your event is held in your own private property, we are happy to accommodate your request.
How long should I book in advance?
We suggest notifying us as soon as possible. We try our best to accommodate all our clients, especially during peak season. We want to ensure we are provided with enough time to gather all we need to cater to your event.
What is your deposit/cancellation policy?
Riguez and Co. requires a deposit to reserve any event and rentals. The amount of the deposit varies depending on the size and type of event/rental, and will be outlined in your contract. This deposit will be applied towards the final cost of the event. Generally, deposits are non-refundable. Incase of any emergency or inclement weather, a 48 hour notice is required to reschedule/change the date of your event, you will then have a 90 day credit that can be applied to the new reservation date. Please review your contract carefully and contact Riguez and Co. if you have any questions.
What happens if something is missing or damaged during the event?
Prior to the event, we provide a checklist to ensure all items are present and in good condition. A $150 security deposit will be placed on hold incase if anything is missing or damaged. The $150 security deposit will be refunded at the end of the event, provided that there are no damages to the event space or any equipment. Please note that any damages will be deducted from the deposit amount.
Should you have any questions or concerns regarding anything not listed, please reach out via email. We will be happy to answer all your inquiries.